German ecommerce services
German abandoned-cart recovery.
With personal follow-up.
We set up and run German cart recovery, write the follow-up, handle replies and help shoppers complete their orders. $500/month plus 15% of attributable recovered sales.
Recovery is a conversation, too
A shopper may need an answer before returning to a cart. GermanInbox handles the German follow-up and replies, so a product, delivery or checkout question can reach a person who understands it.
We set up and manage the recovery contact system, including channel-specific consent, contact flows, opt-outs and order tracking. Sascha personally handles German calls where shoppers have opted in.
What we take care of
- Setup and operation: German recovery flows and channel-specific permission handling.
- Email and text: write the German messages, run follow-up and handle customer replies.
- Personal German calls: follow up with shoppers who have opted in to calls.
- Opt-outs: maintain a clear way to stop further recovery contact.
- Reporting: track recovered orders attributable to our work.
What does German cart recovery cost?
The price is $500/month, including setup and ongoing management, plus 15% of attributable recovered product sales after discounts and refunds, excluding tax and shipping.
If attributable recovered product sales are $5,000 on that basis, the fee is $500 + $750 = $1,250. This illustrates the fee calculation; it is not a recovery forecast.
The success fee applies to sales attributable to our recovery work. We agree the tracking and attribution rules before starting, including how existing recovery flows and refunds are handled.
How we start
- Send your public store URL. Tell us about your current German checkout and recovery setup.
- Plan the contact and tracking system. We establish the permission flow for each channel, opt-outs and attribution before contacting shoppers.
- We run the follow-up. We handle the German conversations and report attributable recovered sales.
Questions before we start
Does this include email, SMS and phone?
Yes. The service covers German recovery email, text messages and personal calls where the shopper has opted in to the relevant channel. We establish the contact permissions and flows before operating them.
Is the 15% charged on every abandoned cart?
No. It is charged on attributable recovered product sales after discounts and refunds, excluding tax and shipping. An abandoned cart’s original value is not the fee base.
Can this work alongside an existing recovery flow?
We review the existing setup first and agree how our follow-up and tracking fit. Sales recovered independently by an existing flow are excluded from the GermanInbox success fee.