German Inbox
Legal

Terms

Last updated: 28 August 2026

Operator

This website is operated by Sascha Welteroth under the German Inbox brand in Utah, United States.

Contact:

sascha@germaninbox.com

Purpose of this website

German Inbox provides information about a business-to-business German-language customer-support service for English-speaking e-commerce brands.

The website is intended for businesses and professional users. It is not a consumer customer-support service.

No service relationship created by visiting

Visiting this website, sending an inquiry, or clicking an email link does not automatically create a client relationship, reserve availability, or require either side to proceed.

Work begins only after both sides confirm the scope, access, policies, limits, price, payment terms, and start date in writing.

Website pricing and availability

Prices and service limits shown on the website describe the current standard offer.

A final scope is confirmed in writing before work begins. Availability is not guaranteed until a start date has been accepted by both sides.

German Inbox may update future pricing or service details. Changes do not retroactively alter an already accepted written agreement.

Client responsibilities

A client is responsible for providing accurate policies, authorization limits, escalation contacts, and approved business information.

German Inbox does not invent shipping dates, refund rules, warranties, legal terms, or customer promises when the client’s written policies do not provide an answer.

Unclear or out-of-scope cases are paused and escalated.

Not legal advice

German Inbox provides customer-support work and native-language judgment. It does not provide legal advice or replace review by a qualified lawyer.

References to consumer rights, withdrawal rights, returns, or other legal subjects are included for general informational purposes. Legal notices and policies remain the client’s responsibility.

German Fix Gallery

The German Fix Gallery contains short examples found on publicly accessible websites and is presented for commentary, criticism, education, and demonstration of language judgment.

Company names are withheld from the public page. Appearance in the gallery does not imply affiliation, endorsement, or a client relationship.

Sources may change, remove, or correct their content after an example has been verified.

Intellectual property

The German Inbox name, logo, website design, original writing, explanations, and service materials belong to German Inbox unless otherwise stated.

You may link to public pages and quote short excerpts with attribution. You may not copy, republish, sell, scrape, or present substantial portions of the website as your own work.

Third-party names and quoted excerpts remain the property of their respective owners.

Acceptable use

You may not use this website to:

  • Interfere with its operation or security
  • Attempt unauthorized access
  • Distribute malware
  • Harvest personal information
  • Misrepresent German Inbox or Sascha Welteroth
  • Copy substantial content for resale or automated publication
  • Use the website for unlawful activity

Third-party services

Links to email providers, helpdesks, marketplaces, or other third-party services do not constitute an endorsement or guarantee.

German Inbox is not responsible for the availability, security, content, or policies of third-party services.

Website availability and accuracy

Reasonable care is taken to keep the website accurate and available, but uninterrupted operation is not guaranteed.

Website content is provided for general business information. Specific service obligations are created only by a separate written agreement.

Liability

To the fullest extent permitted by applicable law, German Inbox is not responsible for indirect or consequential loss caused solely by reliance on general website information or by temporary website unavailability.

Nothing in these terms excludes responsibility that cannot legally be excluded.

Liability arising from paid client work is governed by the separate written service agreement covering that work.

Governing law

These website terms are governed by the laws of the State of Utah, United States, without overriding any mandatory legal protections that apply.

Changes

These terms may be updated as the website or service changes. The current revision date will appear at the top of this page.

Contact

Questions about these terms can be sent to:

sascha@germaninbox.com